Received bike damaged and does not work properly. Very disappointed at the bike, product, and name vitilan. Will not buy or recommend this brand
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Lithium-Ion Battery

Rated/Peak Motor

Range

Speed

Charging Time

Gear Shifting System
U7 Step-thru Foldable Fat Tire Electric Bike Review

The I7PRO 3.0 is equipped with a powerful and efficient 750W motor, delivering up to 1200W of peak power. With high-speed smooth spinning and pedal assist, it keeps the rear wheel energized, giving you strong and consistent support throughout your ride. Whether you're commuting through the city or exploring the outdoors, the I7PRO 3.0 helps you ride faster, go farther, and experience more.
Featuring a cost-effective motor without compromising performance, it offers a smart balance between power and value—making it an ideal choice for daily riders and adventure seekers alike
Rated power
Speed
Torque Provided
I7 Pro 3.0 is Equipped with a 48V 20Ah removable battery certified by SAM-SUNG, Compared with the previous On market Normal battery, this battery has a larger capacity, can store more electricity, and has a longer service life span. It uses the US standard 54.6V 3.0A charger so that you can charge it at home, in the garage, and in the office at any time, and the portable and removable battery can provide sufficient power for your riding.
Lithium-Ion Battery
Quick Charge
Range


Vitilan I7 Pro boasts a Dual Suspension & Hydraulic Lockout, ensuring the comfort of riding under any complex cycling conditions. It can help you absorbs the impact from the ground and obstacles, reducing your bumps on the road, you don’t need to worry about encountering a bunch of hills or bad terrains, it brings you a stable, smooth, and comfortable ride.

The I7PRO 3.0 upgrades the I7PRO with a TFT color smart meter. The display is fully laminated with tempered glass so you can see the screen in sunlight. It includes automatic light sensor, Apple AirTag location function. You don't need to worry about your e-bike being stolen and untraceable anymore. In addition to this, the display also has an APP smart control system that connects the bike to the vitilan smart app for easy control of the bike. The app also offers more personalized bike settings.
The central rectangular frame and rear frame can effectively absorb shock and impact while your riding on the complex terrains.Folding e-bike takes up less space in the home or garage,you can also fold it up and put it in the large trunk, itis easy for you to take with the e-bike on the travel and vacation.


Engineered for electric bikes, these brakes provide consistent stopping power and heat dissipation. The dual-piston design ensures excellent modulation perfect for high-speed commutes or trail adventures

Sensitive180mm mechanical disc brakes provide ample braking force even in the harshest conditions efficiently. they are less susceptible to mud or rain, less effort is required on the levers, and fingers and arms are less prone to fatigue.

1-8 level shift gears, allowing you to switch freely on the flat road or steep hills, reducing pedaling and you still are able to ride faster and easier. Shimano 8-speed rear derailleur adjusts your gear effectively and helps you across varied terrains wherever you go.

The dual suspension effectively absorbs most of the jarring bumps and shocks, especially on complicated and rugged routes, reducing your tiredness and allowing you to ride faster. It brings you a stable, smooth, and comfortable ride, and you can lock it or leave it half-open to release your riding stress.

1-5 level pedal assist saving time and energy, even without hard pedaling, you can still keep up with the traffic easily,no worry of rush hour and being late for work anymore.

Bright 48V headlight and rear LED lights illuminate the front road for your safety during day and night riding.The superman-like rear turn signal can be a good safety warning when you are riding in traffic or the crowd.

The oil-hydraulic shock and four-link configuration helps you better minimize bumps from vibration while driving, ensuring smooth handling and enhanced comfort on any terrain.

In contrast to other plastic materials, the I7PRO is designed with a leather grip glove, which is more kneading and messy to use, comfortable and non-slip.

Experience the ease and flexibility of adjusting the seat height effortlessly. Precisely position the seat to ensure maximum comfort and optimal riding performance. No matter the terrain, it guarantees the perfect posture for every rider.


The differences between the I7 Pro 2.0 and 3.0 are display and motor brand. But the motor parameters and functions are the same. The upgrade to 3.0 is designed to provide riders with more options.
No, you can’t. Because these two types of batteries have different sizes and models.
A fat tire e-bike could handle varieties of riding conditions, especially off-road riding. As it is also foldable, you can easily load it into your car truck.
Minimum Seat Height: 30.3"
Maximum Seat Height: 42.1"
We offer 18 Months warranty policy for every e-bike. Learn more: https://vitilanebike.com/pages/warranty
You need to insert the key into the battery first, and then turn on it, lastly, you can press the your display's start button and set up other operations.







Overall rating: 4.8 / 5 from 214 reviews.
Received bike damaged and does not work properly. Very disappointed at the bike, product, and name vitilan. Will not buy or recommend this brand
Miguel C. 1/5 Verified
I waited a long time to find a model with these particular attributes. I previously had a Lectric for 3 and 1/2 years. It's probably the most popular e-bike in the RV community which I belong to. But I wanted something more versatile, more rugged, for off-road trail riding as well as safety for on the road. This checked all the boxes☑️ on my wish list. It was even 5 lb lighter than the competition! Ordering was simple and straightforward. And it arrived in less than a week! 🙌🏻 Extremely satisfied 👍🏻 And the price point is quite frankly surprising for what this has to offer. 🤑 I don't even know how it got flown across the country and delivered in less than a week with no additional charge 😱
Michael B. 5/5 Verified
Awesome
Angel V. 5/5 Verified
I had many ebikes moped style folding kind, but vitilan exel my expectations. the most amazing bike I ever had. I would very highly recommend the I7 pro vitilan. dont think about it just get it. you will love it. I had a little problem with the derailleur but vitilan step up and made it right. great customer service, fast and a responsive.
Victor Jr G. 5/5 Verified
LOVE this I7!!!….Been eyeballing this bike for a while..jumped on the I7 pro 3 Father’s Day sale. Got my wife the U7 a couple of yrs ago and people love hers. I had another brand called Ebkoracy. Gooood bike but I love the fit finish and build of the Vitilan and I can’t wait to rack the miles…Went with the Army Green and I’m sooooo glad I did…it looks fantastic!…So yeah , get the bike!…one small complaint…no where to put a water bottle on the I7 pro…other than that….look forward to many moons of Riding.
Tyrone H. 5/5
Great bike for seniors very good quality 70 years old 6/4 height ride nice on off-road handles well light weighted. This is my second E-bike. My first one was taller and heavier. This one much lighter and more cruising distance.
Anthony F. 5/5
Impressive quality. Pulls hard . I have 3 v3 bikes and 1 i7 love them all
Gregory M. 5/5 Verified
Very happy with bike, but was disappointed concerning the back rack and light not being lined up (centered) with tire. Clearly an error when no thought was put into compensating for the offset by putting a slight bend in the rack where it connects to the frame to correct this.
Bruce S. 4/5 Verified
Conversion to BMX bars complete on my i7 Pro v3. Looks and handles so much better now. Very easy process, pretty much plug & play.
Tony B. 4/5 Verified
Great bike fast delivery and great costumer service very timely response thank. You for all your help
Mark S. 5/5 Verified
Bike arrived falling out of the box and damaged and the customer service wants to force me to accept the damaged bike with just touch up paint. No kne should be forced to accept a damaged product they paid over $1200 for! Very bad customer service after the sale!
Patrick R. 1/5 Verified
Ordered two of these on Dec. 9th 2024. The website says 7 days for delivery, they never shipped until the 18th or so. I understand that Christmas is busy, but they took forever to arrive. It wasn't until Dec. 28th when the second one was delivered. Once I got them, one works perfectly and the other doesn't work at all. Emailed the company about it, so I guess we'll see how that goes. I did all kinds of research before buying this as it was supposed to be the "best" e-bike on the market. Pretty mediocre if you ask me.
John K. 1/5 Verified
I received it quickly and put it together a few days later. Not too hard to get everything together. Took me a bit on how to get the battery out, but I finally got it. Looks great and I can't wait to take it out when the weather warms up. Merry Christmas to me!
Bruce P. 5/5 Verified
Very pleased with my purchase. In fact iam getting one more for the family. Customer service has been really good as well. Thank you all so very much!
Skyler S. 5/5 Verified
I can only say I am excited to really take it out on a longer ride. So far it is a fun bike and went together rather easily. It is winter so it will go out when the weather warms. I do wish there was live customer service instead of only email communications. Overall very nice. Tony
Anthony R. 5/5 Verified
The ebike is dissent overall for the price but has a quite a few issues that really bothers me and if I know about them before ordering probably wouldn’t buy it ! 1. The gears stocks on the right handle for changing gears punching my hand when grabbing the handle to riding it and it’s really uncomfortable and bothers me a lot 2. The accelerator push pedal next to the left handle isn’t as good of idea as a normal bike right handle rotating accelerator which annoys me a lot 3. The speed level on the display when adjusted to desired level doesn’t stay put on , every time when turning the bike on the display shows speed level N: 1 and every time have to adjust it desire level usually for me N:5 which is a very annoying 4. The charging cord is a crazy noisy has some sort of fan on the thing and I don’t like it at all because I keeping the bike in the room where I sleep and charging it there !!! My previous bile charger cable didn’t do that was silent I don’t know if common for all ebiks with the 750 motor but this is a almost deal breaker for me 5. When I ride the bike it is a very noisy I hear the motor a lot not sure if it’s common for all ebikes with 750 motor because my previous ebike was only with 500 motor and was pretty silent .I really don’t like that much noise isn’t pleasant for me at all
Boyko Z. 3/5 Verified
This bike is amazing, I have some upgrades coming as well but out of the box as they say in the RC world Ready to Run. Love the color, my wife and I are looking to get her one next. Shipping was fast and box was handle pretty well considering weight. I highly recommend it can handle the body weight .
William M. 5/5 Verified
👍
Barbara P. 5/5 Verified
Nasty customer service they never pick up the phone or call you back. Started e-mailing them regarding 1" scratch on top of the frame of the ebike and another 1 1/4 inch round scratch on front fork sticker. Including a flat tire that goes flat after several hours later or overnight. The tire tube value is bad notice it was bubbling after I sprayed soap with water . They will not send me a sticker, touchup paint and a new tire tube which I beleive its maybe a total of $6 to $10 there cost. The ebike arrived damaged from FedEx or there warehouse. When I opened the box the damage was noticable right away. The box was damage and FexEx retaped the box loosely with clear Tape Look at the pictures. E-mails back and forth sence Oct 18 and still no results from customer service to resolve their issue. There e-mail says don't worry well I am worry that you will not fix this problem. Don't buy from them period.
Robert A. 1/5
The bike offers smooth torque and incredible speed! I'm still trying to learn how to Set the time, and other features on the control panel in order to get the most from the bike.
Ron T. 5/5 Verified
Love it to be candid. Literally one of my best life purchases. Only issue I've had, hit a bump and the screws on the controller fell right on out. Gonezo. Now, I did contact them and were right on top of sending replacements, so, I suppose should make this 5 stars. So fun. First trip was a solo outing to a nearby got springs. Suspension is fantastic. Great vehicle!
Elijah N. 4/5 Verified
Only took minutes to get ride ready! I did have to tighten the handle bars as my first long distance ride they started to twist(yikes). Other than that, its a solid e-bike!!!
Thomas W. 5/5 Verified
The Vitilan I7 Pro 2.0 is my first ebike; however I researched ebikes for the last year. Overall, I feel the i7 Pro is the best folding ebike on the market. No other folding ebike has the combination of 20 ah battery, full suspension, torque sensor, Logan hydraulic brakes, 25 amp controller and turn signals. However, during the selection process I paid close attention to the customer service experience after the sale. Unfortunately, I had some very minor shipping damage to the chain ring and retainer which were bent. I straightened them as best as I could but the chain would derail when I changed gears. I promptly emailed a photo of the damage to Vitilan Service, the following day they shipped a new right crank assembly. One other bug popped up, the left rear turn light started flashing and would not turn off no matter the position of the turn selector switch. I reached out to Vitilan and they are shipping a new tail light. All of the above solidify my opinion that Vitilan i7 Pro 2.0 is the best folding ebike on the market today!
Darrell H. 5/5 Verified
I have not been able to post my impression since May 2024 because I needed to transport it home, where I intend to use it, before I could unbox it for review. Perhaps it is the first Vitilan Ebike in Nigeria. I am NEW to Ebikes, so I watched so many reviews on YouTube and ended up with VITILAN, the i7 Pro 2.0 for my first ebike. Firstly, I have to say a BIG THANK YOU to the Vitilan Team for doing a great job with the wrapping and packaging, which was very helpful for safe delivery without significant damage to the bike. I got the Green colour, and it looks better in real-life. The bike is generally well built with quality parts and came almost fully assembled. It is stable, attractive, and elegant. I believe it will stand the test of time. Overall, I love what I got, and thank you for the freebies. However, a few areas of improvement may include: 1. The bike is heavy, especially with the battery loaded 2. No GPS and tracking system/App 3. The position of the key at the under is a blind spot to access the key hole 4. The fact that I need to memorise codes and figures to be able to set/change, and or customise parameters on the LED display is very boring, frustrating, and annoying 5. No front turn-signal lights 6. The hole for plugging the charging cable onto the bike doesn't align, and also wider than the rubber plug 7. No protective rubber sleeves around drilled cable holes on the aluminium frame of the bike
Impaka K. 5/5 Verified
First real ride in Carbondale, CO. About 12 miles initially to determine what tweaks and adjustments need to be made. As others have said, I need to adjust and align the gears as there's some slippage. Overall it was a smooth and controlled ride and the steering was confident.
Joe L. 5/5 Verified
Packed very well, unboxed it and charged the battery for a couple of hours and took off. Love it! Went over all the fasteners and they were all good, the only issue was it wouldn’t shift into 8th gear. Determined the derailer guard was slightly bent not allowing it to move out enough to shift. Pried it slightly out and works perfect. The only thing I don’t like is the ghost peddling in 5 PAS. GREAT BIKE!
Ronny S. 5/5 Verified
Bike was shipped fast and very easy to assemble. Great e-bike. Punchy motor but you are still able to feather the throttle for lighter acceleration. 8 speed shifter barely makes any sound shifting gears. Bike is very well put together and the frame is really sturdy. The screen is nice and can see it easily in the direct sun, but I wish it gave a little more info like voltage and how many watts the controller was putting out. My only recommendation ti improve would be to sell the bike with the BMX handlebars stock instead of those ugly giraffe bars and slap on some better brakes. The few times I have had a customer service interaction with Vitilan has been very positive. They are fast to respond and always helpful.
Chris J. 5/5 Verified
Both the U7 and I7Pro - bikes, quality parts/manufacturing, packing/delivery, assembly, functions, company customer service. I never write reviews, but felt I really needed to, because it was the many reviews I've read and youtube videos I've watched which helped me decide on purchasing these two bikes...and I hope my review helps others. Note, I'm 6'2 210lbs, my wife is 5ft, 100-110lbs (LOL). I knew I was planning to purchase 2 folding bike for ease of transport throwing in my Ford ...
Chuck E. 5/5 Verified
Love this ebike, I had a perfect ride.
Kenny D. 5/5 Verified
Vitilan sells a larger 58T sprocket for the I7 Pro on their website. I installed it and went for a test ride. It’s a huge improvement over the standard 53T. You don’t need a longer chain and the sprocket guard still works with it
Tim D. 5/5
Got my I7 Pro in yesterday, She's a beauty, well-built and a lot of fun. I did notice a little bit of play at the stem/headtube. I plan on taking it to a local bike shop to have it checked out, I live in Atlanta GA. And will probably ride on some trails like Silver Comet, Beltlines, etc.
Bach P. 5/5
Very happy with out bikes love them Thanks you Vitilan !!
Antonio M. 5/5 Verified
I7 Pro Folding Full Suspension Electric Bike
Store owner replied: Thank you for your love and trust, and we hope Vitilan will bring more joy to your life and your family!🤗
From Portugal with love..
Frederico M. 5/5 Verified
Love mine still..
Francis S. 5/5 Verified
I love my green i7 pro. Fantastic little bike.
Papo C. 5/5 Verified
Well, I was going to wait to do this review. After I had some more riding time. My 1 st and only time out of the neighborhood was awesome. The bike did great. I did spend some time tweaking and adjusting before my ride. But the next day I hooked up the charger and no charge. Green light on and nothing else. I've been working with support team and am suppose to get a new battery after shipped my battery and charger off. So I've been not so happy with the way things have turned out. It's going to be at least another week before I can ride. As far as the bike looks I think the black fenders are unsightly. They should match the paint of the bike. The tires seem cheap and have very little knobs on them. The performance is good. Power is good until about 35% charge. Overall I'm not disappointed that I bought it. I'm disappointed in how slow it is to communicate with Support in China 12 hours difference. I have to get up in the middle of the night to answer an email to try to keep communications going. After joining the Vitilan users group I've found the many other people have had and are having the same battery issues. This issue should have been taken care of by now. So whats going on??? Scott McAllister
Scott M. 4/5 Verified
The only thing I don't like is the original seat post keeps creeping down. I'm 6 even / 178 so the clamp should be able to hold the post in place. I happen to have a suspension seat post that works pretty good. The full suspension, horn, lights, and mag wheels are great. The 750 watt Bafang motor is also great. Fun to ride.
Lloyd T. 5/5 Verified
These bikes are perrrrfect!!! Me and my boyfriend do our morning rides and evening rides So much fun! Lots of power too 🚲💨💨 lol.
Kandace S. 5/5
Very happy Australian customer here, great bike and equally great customer service. I contacted the Vitilan team over a month ago to see if they could ship me the i7 pro, which was only being supplied to North America. To my surprise they came back to say they could send straight from China, and quoted an amazing shipping rate to my door, something other ebike companies couldn't offer. So to my knowledge I may be the only lucky Aussie to be riding the i7 :) After 30 days on the ocean the bike arrived in perfect condition. The communication, tracking info, and local couriers were excellent, and I couldn't be happier with how it all went. It's bigger and heavier than pictures suggest, a chunky beast of a bike, so perfect for taller riders like myself (6'4ft). It's so much fun to ride, and has a really powerful motor. In person the green colour looks amazing and the components they use are quality. It's not perfect, nothing is, so you may have to use the supplied tools to adjust some things and make it suit you, but that's part of the fun. The bike gets so many looks and positive interest from strangers also. It's so much fun to ride and I highly recommend this bike and company. -Tom
Thomas C. 5/5 Verified
1st day I hit the hardest trails and hills around my neighborhood. 2nd day I took it out on one of my hunting preserves. In one word, this bike ROCKS. Took me (and my backpack and cooler) everywhere, and it always had more to give. The battery still has enough to blast a couple more rounds. Unbelievable. High quantity everything. It arrived on time and was packaged excellent. The upgraded seat really was a nice upgrade. I received all the other goodies as promised. Thanks. What put this purchase over the finish line was the honest and informative answer I got for a question I had. Again, thanks.
Chuck R. 5/5 Verified